387 Privacy Policy — How We Protect Your Information
At 387, protecting your personal information is our top priority. This policy explains what data we collect, how it is used, and what rights you have.
Last Updated: January 2025 | Applicable to: All registered and unregistered users
What Information We Collect
Account & Identity Information
- Name, email address, and mobile number provided at registration.
- Date of birth and nationality (for age verification purposes).
- Government-issued ID details for identity verification (where applicable).
Device & Browser Information
- IP address, browser type, and operating system information.
- Device identifier (device ID) and screen resolution.
- Session duration and time-on-platform statistics.
Payment & Financial Information
- Transaction history and amounts in Bangladeshi Taka (BDT / ৳).
- Last four digits of bKash and Nagad numbers (full numbers are not stored).
- Deposit and withdrawal dates and method details.
Usage Data & Cookies
- Pages visited, links clicked, and betting history statistics.
- Login time, logout time, and session data.
- Performance & Analytics Cookies (expire when the browser is closed).
How We Use Your Data & Cookie Policy
387 uses the information it collects solely for the purposes listed below — it is never used for any unauthorized purpose:
- Account Management: Account registration, login, password recovery, and identity verification.
- Payment Processing: Processing deposits and withdrawals, and ensuring financial security.
- Platform Improvement: Reviewing user experience to improve service quality.
- Security Monitoring: Detecting fraud and keeping accounts secure.
- Customer Support: Resolving issues and managing communications.
- Legal Obligations: Compliance with applicable laws and regulatory guidelines.
Learn About Cookies
The 387 platform uses three types of cookies: Essential Cookies (maintains login session), Functional Cookies (remembers user preferences) and Analytics Cookies (Monitors page performance). Cookies can be disabled through your browser settings, though some features may become limited as a result.
Data Storage, Security & Third Parties
Your data is stored on secure servers and retained for as long as your account remains active and as required by law. After account closure, data is securely deleted in accordance with applicable regulations.
All data transmissions are protected with SSL encryption. Passwords are stored as hashed values — no staff member or system can ever view them in plain text. Regular security audits are conducted.
387 does not sell user data or share it with third parties for advertising purposes. Only the minimum information necessary for payment processing (bKash, Nagad) may be shared with authorized partners.
387 is required to disclose relevant information upon receipt of a lawful order from the appropriate legal authorities in Bangladesh. In such cases, only the specific information requested will be provided — not information in broad terms.
Your Rights Over Your Data
Every registered user on 387 has the right to exercise the following controls over their personal data:
You may request details of the information stored in your account and apply for a copy.
Contact our support team to correct any inaccurate or outdated information. Some details can also be updated directly from your account settings.
You may request deletion of your data upon account closure; however, certain information may be retained for a specified period due to legal obligations.
To exercise any of these rights or submit a data-related request, email us at: [email protected]. We aim to respond within 30 business days.
Policy Updates & Contact Information
What Happens When This Policy Is Updated
387 reserves the right to update this Privacy Policy as needed. Registered users will be notified of significant changes via email or through the platform. Continued use of the platform after any update will be considered acceptance of the revised policy.
If material changes are made to this policy, the "Last Updated" date at the top of this page will be revised. We recommend reviewing this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: [email protected]
- For General Inquiries FAQ Section View.
